Shipping Information
Frequently asked questions
Shipping
DOMESTIC SHIPPING - $9 AUD
Estimated delivery 3-5 business days.
FREE DOMESTIC SHIPPING available on orders above $100 AUD.
EXPRESS SHIPPING - $12 AUD
Estimated delivery 1-2 business days.
Available for $10 on orders above $100 AUD.
STANDARD SHIPPING - $14 NZD
Estimated delivery 4-7 business days.
FREE SHIPPING available on orders above $150 NZD.
EXPRESS SHIPPING - $25 NZD
Estimated delivery 2-5 business days.
All orders are shipped Delivered Duty Unpaid (DDU)
STANDARD SHIPPING - $10 USD
Estimated delivery 5-9 business days.
FREE SHIPPING available on orders above $100 USD.
All orders are shipped Delivered Duty Unpaid (DDU)
After placing your order, you'll receive a order confirmation email.
Once your order has been dispatched, you'll receive a shipping confirmation containing your tracking number and details.
Orders are typically processed daily, and shipping time will depend on your location.
Alternatively you can skip the queue and select Priority Shipping at checkout to avoid delays in dispatch time.
Overseas deliveries can take anywhere from 7-16 days, depending on the service and delivery location.
Orders are typically processed daily, and shipping time will depend on your location.
Once your order has been dispatched, you'll receive a confirmation email complete with your tracking information and shipping details.
Orders sent with complimentary shipping can take between 3-5 business days.
Orders sent with express shipping can be expected within 1-2 business days.
Overseas deliveries can take anywhere from 7-16 days.
Returns
We aim to ensure you're completely satisfied with your new purchases.
Please email us using our contact form with your order number and reason for return. Our team will guide you through the process.
Returns and exchanges are available on most items. For more information on our returns process see our returns policy.
You’re welcome to return your item(s) within 7 days of delivery, as long as it’s unused, in its original packaging (tags attached), and in saleable condition. We can’t accept returns for used items, unless they arrived to you damaged.