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Frequently Asked Questions
Shipping
We are pleased to offer free shipping on domestic purchases over A$90.
For all other purchases a $9 shipping charge will apply.
For time sensitive occasions, express shipping is available on most items.
Express shipping charges will be calculated at checkout.
Orders are typically processed daily, and shipping time will depend on your location.
Once your order has been dispatched, you'll receive a confirmation email complete with your tracking information and shipping details.
Alternatively you can skip the queue and select Priority Shipping at checkout to avoid delays in dispatch time.
Orders sent with complimentary shipping can take between 3-5 business days.
Orders sent with express shipping can be expected within 1-2 business days.
Overseas deliveries can take anywhere from 7-16 days.
Orders are typically processed daily, and shipping time will depend on your location.
Once your order has been dispatched, you'll receive a confirmation email complete with your tracking information and shipping details.
Orders sent with complimentary shipping can take between 3-5 business days.
Orders sent with express shipping can be expected within 1-2 business days.
Overseas deliveries can take anywhere from 7-16 days.
Returns
We aim to ensure you're completely satisfied with your new purchases.
Returns and exchanges are available on most items. For more information on our returns process see our returns policy.